Degraded Performance - Potential Service Disruption

Incident Report for Skilljar

Resolved

The issue causing service disruption for some customers has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.
Posted Dec 10, 2024 - 09:00 PST

Monitoring

The issue causing a service disruption for some customers has resolved, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
Posted Dec 10, 2024 - 08:07 PST

Identified

We've successfully identified the issue causing a service disruption for some customers. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
Posted Dec 10, 2024 - 07:48 PST

Investigating

Our engineering team is actively investigating a potential issue that may impact some customers. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
Posted Dec 10, 2024 - 07:37 PST
This incident affected: Course Platform.