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All Systems Operational
Marketing Website (skilljar.com)
Operational
Course Platform
Operational
Admin Dashboard
Operational
APIs
Operational
Integrations
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 13, 2025
No incidents reported today.
Dec 12, 2025
Resolved -
The Skilljar-Salesforce integration has been restored and has remained stable during monitoring. Customers can continue to re-authenticate the Skilljar-Salesforce app by following the reconnection steps here: https://communities.gainsight.com/ce-skilljar-by-gainsight-18/skilljar-salesforce-reconnection-guide-29937
For additional background on the broader Salesforce advisory and Gainsight’s response, please see:
- Overview of the incident and restoration of connections: https://www.gainsight.com/blog/salesforce-re-enables-gainsight-connections/
- Mandiant investigation summary: https://www.gainsight.com/blog/mandiant-investigation-summary/
- CrowdStrike investigation summary: https://www.gainsight.com/blog/crowdstrike-investigation-summary/
We are closing this incident and will continue to monitor the integration as part of our standard reliability practices. Thank you for your patience and partnership throughout this event.
Dec 12, 17:01 PST
For additional background on the broader Salesforce advisory and Gainsight’s response, please see:
- Overview of the incident and restoration of connections: https://www.gainsight.com/blog/salesforce-re-enables-gainsight-connections/
- Mandiant investigation summary: https://www.gainsight.com/blog/mandiant-investigation-summary/
- CrowdStrike investigation summary: https://www.gainsight.com/blog/crowdstrike-investigation-summary/
We are closing this incident and will continue to monitor the integration as part of our standard reliability practices. Thank you for your patience and partnership throughout this event.
Dec 12, 17:01 PST
Monitoring -
The Skilljar-Salesforce integration has now been re-enabled and customers can proceed with re-authenticating their connection.
To restore full functionality, please follow the step-by-step reconnection guide available here: https://communities.gainsight.com/ce-skilljar-by-gainsight-18/skilljar-salesforce-reconnection-guide-29937
Our teams will continue monitoring to ensure stability. Thank you for your patience as we worked to restore the integration.
Dec 11, 13:16 PST
To restore full functionality, please follow the step-by-step reconnection guide available here: https://communities.gainsight.com/ce-skilljar-by-gainsight-18/skilljar-salesforce-reconnection-guide-29937
Our teams will continue monitoring to ensure stability. Thank you for your patience as we worked to restore the integration.
Dec 11, 13:16 PST
Update -
Skilljar customers can now connect their instances with Salesforce by following the process outlined here:
https://communities.gainsight.com/ce-skilljar-by-gainsight-18/skilljar-salesforce-reconnection-guide-29937
Dec 11, 12:43 PST
https://communities.gainsight.com/ce-skilljar-by-gainsight-18/skilljar-salesforce-reconnection-guide-29937
Dec 11, 12:43 PST
Update -
We continue to work closely with Salesforce to restore the Skilljar-Salesforce integration. At this time, the application remains offline and we do not recommend attempting to reconnect the integration.
Our teams are actively engaged and will provide another update as soon as we have a confirmed path to re-enable the integration. Thank you for your patience while we work to bring this functionality back online.
Dec 11, 09:02 PST
Our teams are actively engaged and will provide another update as soon as we have a confirmed path to re-enable the integration. Thank you for your patience while we work to bring this functionality back online.
Dec 11, 09:02 PST
Update -
The Salesforce and Gainsight incident remains ongoing. Rest assured our teams are working around the clock to resolve the issue and restore functionality as quickly and safely as possible.
In the meantime, we are preparing a workaround and steps to re-enable services.
For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf
Dec 2, 09:46 PST
In the meantime, we are preparing a workaround and steps to re-enable services.
For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf
Dec 2, 09:46 PST
Update -
The Salesforce and Gainsight incident remains ongoing. Our teams are actively working to resolve the issue and restore functionality as quickly and safely as possible. For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf
Nov 22, 11:42 PST
Nov 22, 11:42 PST
Update -
Thank you for your patience while we work to resolve this issue affecting Salesforce integrations. We will provide updates as more information becomes available.
Nov 21, 19:08 PST
Nov 21, 19:08 PST
Identified -
Our team has identified the issue disrupting the Salesforce connection and is actively working to restore access as quickly as possible. We want to reassure you that no data has been lost, and Skilljar continues to operate normally. This issue only affects the Salesforce integration. Thank you for your patience while we work to resolve it. We will provide updates as more information becomes available.
Nov 21, 04:05 PST
Nov 21, 04:05 PST
Update -
We are continuing to investigate the Salesforce connection issue identified earlier today. Further updates will be provided as soon as more information is available.
Nov 20, 13:41 PST
Nov 20, 13:41 PST
Investigating -
We’re currently investigating an issue that is preventing customers from re-authenticating their Salesforce connection in the Skilljar Dashboard. Some users are seeing an "invalid_client_id" error during the process.
Our engineering team is actively working to identify the cause and implement a fix as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve this.
Nov 20, 07:32 PST
Our engineering team is actively working to identify the cause and implement a fix as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve this.
Nov 20, 07:32 PST
Monitoring -
We’ve restored Salesforce functionality and sincerely apologize for the disruption this caused. To resume normal operations, please re-authenticate your Salesforce connection in the Skilljar Dashboard: https://dashboard.skilljar.com/salesforce/
Our team is actively monitoring the situation to ensure everything remains stable. Thank you for your patience and understanding.
Nov 20, 05:08 PST
Our team is actively monitoring the situation to ensure everything remains stable. Thank you for your patience and understanding.
Nov 20, 05:08 PST
Investigating -
We are investigating increased Salesforce Connection failures. We will update soon as we have more details.
Nov 20, 03:20 PST
Nov 20, 03:20 PST
Dec 11, 2025
Dec 10, 2025
No incidents reported.
Dec 9, 2025
Resolved -
The identified issue with impacting certain Catalog Pages on Student Domains that use the In-Progress Content Block has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.
Dec 9, 08:53 PST
Dec 9, 08:53 PST
Monitoring -
A fix has been implemented for the identified issue impacting the In-Progress Content Block on certain Catalog Pages, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
Dec 9, 06:45 PST
Dec 9, 06:45 PST
Identified -
We've successfully identified the issue impacting certain Catalog Pages on Student Domains that use the In-Progress Content Block. A fix is being deployed, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
Dec 9, 06:36 PST
Dec 9, 06:36 PST
Dec 8, 2025
No incidents reported.
Dec 7, 2025
No incidents reported.
Dec 6, 2025
No incidents reported.
Dec 5, 2025
No incidents reported.
Dec 4, 2025
No incidents reported.
Dec 3, 2025
No incidents reported.
Dec 2, 2025
Dec 1, 2025
No incidents reported.
Nov 30, 2025
No incidents reported.
Nov 29, 2025
No incidents reported.