Video Uploads Failing

Incident Report for Skilljar

Resolved

This issue has been resolved. New video upload and processing is back up and running as expected.

Posted Jul 17, 2018 - 13:43 PDT

Investigating

Our video partner, JWPlayer, has reported experiencing an elevated level of API errors. This issue only affects new uploads and does not impact student viewing of existing videos. We will continue to monitor the issue and update you on progress.

Posted Jul 17, 2018 - 11:21 PDT

This incident affected: Admin Dashboard.