System outage

Incident Report for Skilljar

Resolved

This incident has been resolved.

Posted Jun 30, 2020 - 07:59 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 29, 2020 - 13:48 PDT

Update

Skilljar platform is fully operational now. Outage was due to underlying build & deployment issues with our cloud hosting provider (Heroku). Skilljar team will continue to monitor the situation.

Posted Jun 29, 2020 - 13:48 PDT

Update

Skilljar Course Platform and Admin Dashboards are operational again.

Posted Jun 29, 2020 - 13:09 PDT

Investigating

The Skilljar platform is currently experiencing a system-wide outage and our team is currently investigating the root cause.

Posted Jun 29, 2020 - 12:53 PDT

This incident affected: Course Platform, Admin Dashboard, APIs, and Integrations.