Limited Functionality: Dashboard Analytics, Order Reports, Students

Incident Report for Skilljar

Resolved

The incident has been resolved and all Dashboard Analytics, Order Reports, and Students pages are fully functional. All Dashboard reports and tables have been updated.

Posted Oct 25, 2019 - 16:08 PDT

Monitoring

This issue has been resolved and we are working to update the Dashboard Analytics, Order Reports, and Students pages.

Posted Oct 25, 2019 - 13:29 PDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 25, 2019 - 12:18 PDT

Identified

We are currently working to resolve an incident related to a recent outage by our service provider, Heroku. We are working with our service provider to resolve the issue. No data has been lost, although information visible on the Skilljar Dashboard Analytics, Order Reports, and Students pages may be limited.

Posted Oct 25, 2019 - 09:26 PDT

This incident affected: Admin Dashboard.