Investigating Increased Student Session Time In Analytics
Incident Report for Skilljar
Resolved
This incident has been resolved.
Posted Oct 18, 2022 - 15:39 PDT
Update
We have identified an approach to fixing the impacted sessions and are working on implementing that solution. We will provide updates here as soon as more information becomes available.
Posted Oct 10, 2022 - 16:08 PDT
Update
We have identified impacted session time data and are working on determining an appropriate correction for those sessions. We will provide updates here as soon as more information becomes available.
Posted Oct 07, 2022 - 17:09 PDT
Identified
We are currently investigating an issue that led to an increase of the reported student session time between 2022-10-03 and 2022-10-06. The source of the issue has been resolved and we are currently investigating steps to correct the impacted session time data. No other analytics data has been impacted and we will provide updates here as soon as more information becomes available.
Posted Oct 07, 2022 - 11:11 PDT
This incident affected: Admin Dashboard.