Salesforce Platform Outage

Incident Report for Skilljar

Resolved

This incident has been resolved.

Posted May 20, 2019 - 09:42 PDT

Update

The Salesforce incident has been resolved and services are back to normal. The Skilljar integration with Salesforce is operational and we are able to send Skilljar data to Salesforce using their APIs. For customers impacted by this Salesforce service disruption, we will be assessing data discrepancies and will perform a backfill of Skilljar data.

Posted May 18, 2019 - 08:11 PDT

Monitoring

We are continuing to monitor Salesforce's status.

Posted May 17, 2019 - 11:14 PDT

Investigating

Salesforce is experiencing a service disruption that impacts Skilljar's integration with their platform. We are unable to call Salesforce APIs which prevents Skilljar data from updating in Salesforce. We are closely monitoring this incident and will re-drive requests when their system recovers.

Posted May 17, 2019 - 11:13 PDT

This incident affected: Integrations.