Degraded Performance - Custom Course Registration Email Issue

Incident Report for Skilljar

Resolved

The identified issue with custom course registration emails has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.
Posted Oct 02, 2024 - 12:56 PDT

Monitoring

A fix has been implemented for the identified issue impacting custom course registration emails, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
Posted Oct 02, 2024 - 12:28 PDT

Identified

We've successfully identified the issue impacting custom course registration emails. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
Posted Oct 02, 2024 - 10:35 PDT

Investigating

We're aware of the ongoing issue with custom course registration emails not being sent, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
Posted Oct 02, 2024 - 09:59 PDT
This incident affected: Course Platform.