Degraded Performance - Platform, Dashboard, API

Incident Report for Skilljar

Resolved

This incident has been resolved.

Posted Dec 10, 2024 - 15:00 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 10, 2024 - 14:27 PST

Update

We are continuing to investigate this issue.

Posted Dec 10, 2024 - 14:07 PST

Investigating

We're aware of the ongoing issue with Platform, Dashboard, and API. Our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.

Posted Dec 10, 2024 - 14:04 PST

This incident affected: Course Platform, Admin Dashboard, and APIs.