Update - The Salesforce and Gainsight incident remains ongoing. Rest assured our teams are working around the clock to resolve the issue and restore functionality as quickly and safely as possible.
In the meantime, we are preparing a workaround and steps to re-enable services.
For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf
Dec 02, 2025 - 09:46 PST
In the meantime, we are preparing a workaround and steps to re-enable services.
For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf
Dec 02, 2025 - 09:46 PST
Update - The Salesforce and Gainsight incident remains ongoing. Our teams are actively working to resolve the issue and restore functionality as quickly and safely as possible. For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf
Nov 22, 2025 - 11:42 PST
Nov 22, 2025 - 11:42 PST
Update - Thank you for your patience while we work to resolve this issue affecting Salesforce integrations. We will provide updates as more information becomes available.
Nov 21, 2025 - 19:08 PST
Nov 21, 2025 - 19:08 PST
Identified - Our team has identified the issue disrupting the Salesforce connection and is actively working to restore access as quickly as possible. We want to reassure you that no data has been lost, and Skilljar continues to operate normally. This issue only affects the Salesforce integration. Thank you for your patience while we work to resolve it. We will provide updates as more information becomes available.
Nov 21, 2025 - 04:05 PST
Nov 21, 2025 - 04:05 PST
Update - We are continuing to investigate the Salesforce connection issue identified earlier today. Further updates will be provided as soon as more information is available.
Nov 20, 2025 - 13:41 PST
Nov 20, 2025 - 13:41 PST
Investigating - We’re currently investigating an issue that is preventing customers from re-authenticating their Salesforce connection in the Skilljar Dashboard. Some users are seeing an "invalid_client_id" error during the process.
Our engineering team is actively working to identify the cause and implement a fix as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve this.
Nov 20, 2025 - 07:32 PST
Our engineering team is actively working to identify the cause and implement a fix as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve this.
Nov 20, 2025 - 07:32 PST
Monitoring - We’ve restored Salesforce functionality and sincerely apologize for the disruption this caused. To resume normal operations, please re-authenticate your Salesforce connection in the Skilljar Dashboard: https://dashboard.skilljar.com/salesforce/
Our team is actively monitoring the situation to ensure everything remains stable. Thank you for your patience and understanding.
Nov 20, 2025 - 05:08 PST
Our team is actively monitoring the situation to ensure everything remains stable. Thank you for your patience and understanding.
Nov 20, 2025 - 05:08 PST
Investigating - We are investigating increased Salesforce Connection failures. We will update soon as we have more details.
Nov 20, 2025 - 03:20 PST
Nov 20, 2025 - 03:20 PST
Marketing Website (skilljar.com)
Operational
Course Platform
Operational
Admin Dashboard
Operational
APIs
Operational
Integrations
Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Dec 6, 2025 20:00-23:00 PST
Skilljar will be offline for scheduled maintenance on Saturday, January 10th from 8:00 - 11:00 PM Pacific Time.
The Skilljar dashboard, course platform (including access to all lessons, quizzes, and live trainings), and APIs will be unavailable during this time.
Students or platform administrators attempting to access the course platform will see Skilljar's maintenance page.
Posted on Nov 13, 2025 - 14:09 PST
The Skilljar dashboard, course platform (including access to all lessons, quizzes, and live trainings), and APIs will be unavailable during this time.
Students or platform administrators attempting to access the course platform will see Skilljar's maintenance page.
Posted on Nov 13, 2025 - 14:09 PST